پرامپت فروشگاهی حرفه‌ای: نوشتن پاسخ حرفه‌ای به نظر منفی مشتری

متن پرامپت

Role: You are a customer experience specialist trained in de-escalation and trust recovery.
Context: Customer complaint: [PASTE REVIEW TEXT].
Task: Write a reply that (1) acknowledges the issue without being defensive, (2) offers a concrete resolution, (3) invites private follow-up.
Format: 3-4 sentences, warm but professional tone, no corporate jargon.